When you visit re/max Realtor Sam
Ferreri’s website, you will not only find the expected property listings
with detailed descriptions and photos, but you will also see something more:
video footage—or what Ferreri and a growing number of real estate
professionals call a virtual open house.
Virtual open houses are exactly what they sound like: videos of your home.
These range from simple to elaborate productions, complete with voice-overs and
interactive links to reference materials like community report cards, floor
plans and more photographs. Although most virtual open houses are posted on a
company’s website or a video hosting site such as YouTube.com, some innovative Realtors are
adding true interaction to the process by bringing in instant messaging and
voice chat. While there are no official statistics on how many homes are
marketing this way, it is a trend experts say is catching on—especially in the
high-end market.
Both buyers and sellers are asking for virtual tours. The
National Association of Realtors says 60 percent of homebuyers consider
virtual tours extremely valuable. As for homeowners, it gives them a bit of
privacy since some are skittish about putting their possessions and valuables on
display to perfect strangers. Besides, it cuts down on the time they need to be
home to let prospective buyers in—an issue if you have a busy work schedule or
are trying to sell a second home out of the area.
"One of the biggest complaints homeowners have is people poking
around in their private things. With a virtual open house the control of your
home is in the hands of a Realtor," explains Vic Bilson, the author of
Virtual Open House, an eBook. "You don’t have to worry that someone is going to carry off
or damage anything, and you know that the people who come in to see your house
are serious buyers, as opposed to those people who just want a tour of your
home."
Jonathan Nicholas, senior vice president of sales and marketing
at Obeo, a company that provides online home tour technology to real estate
professionals, can attest to this firsthand. Nicholas is currently selling a
home in an upscale Indianapolis lake community. "My wife is Southern and loves
to decorate and use color, so the first thing we ask people before we’ll
schedule a showing is, ‘Have you seen our house online?’" he says. "We’re
telling all the Realtors to please take buyers online before we let them into
the house."
Privacy aside, there are several great reasons to make sure
your agent adds an avalanche of visuals to your listing, Nicholas says. "Once
you have more than six photos of an online property, it gets 600 times the
amount of traffic than it would otherwise," he explains. "You’ve got more people
looking at the property, and that leads to a faster sale. Virtual tours are just
as important. We did a study with Coldwell Banker Utah and found that homes with
virtual tours sold 20 percent quicker."
Another way of showcasing your house is with a 360-degree
virtual tour. These tours, available from companies such as iPix and iLOOKAbout,
can be created with a digital camera and software that stitches together
overlapping photos, allowing virtual visitors to pan and zoom around a room.
"A 360-degree virtual tour gives you a total view of specific
rooms—not just a limited area, as a flat photo would," says Sue Aguirre, a
managing partner with Imagemaker360, based in British Columbia. "You can
shoot areas like the kitchen and the bathrooms, which are important for people
to see. And you can show the grounds beautifully." Imagemaker360 has a special
process of capturing a home’s surroundings through a window, virtually
eliminating an overexposed, "blown-out" look, so you can effectively show off a
pool, spa area or an especially breathtaking view.
The next step in virtual real estate may boost sales even more.
Later this year Obeo is adding a feature that will let people alter colors,
textures and materials in a photograph with the click of a mouse. "If a home
buyer doesn’t like the countertops, they can change them to granite. They can
virtually remodel," Nicholas says. "They will be able to better visualize living
in your home."
iLOOKAbout, www.ilookabout.com
Imagemaker360, www.imagemaker360.com
iPix, www.ipix.com
Obeo, www.obeo.com